frequently asked questions
how do i make a payment?
direct bank deposit
Account: 135 129 898
International Wire Transfer
101/103 Queens Parade
Clifton Hill Victoria 3068
Swift code: BENDAU3B
do you offer payment plans?
Payment plans are available if you need to spread your payments out over time. We do not charge interest, however we do charge a minimal administrative fee for this service.
Contact us to make payment plan arrangements.
how do i book aN EVENT or COURSE?
A non-refundable deposit is required to secure your place in events and courses (amount of the deposit varies). In order to get you everything you need to join the first online session, we recommend registering at least five business days before the start of a course or event. If you register just before the start you may not receive the course or event materials in time. If you are taking the course online you will be able to listen to the class recording.
You can make a booking via our bookings page.
what is the cancellation policy?
Your money is refundable up to five days before the first day of a Foundations course, minus the deposit and a processing fee of $35. Processing fees can be waived if you choose to apply your payment to any other event or phone course offered by Focusing Australia.
If you have already received your course materials, an additional fee of $35 will apply for the course manuals and handouts.
what is the expiration for pre-purchased sessions?
One to one sessions must be used within 3 months of purchase unless expressly arranged otherwise.
what is the cancellation policy for sessions?
Full cost of session applies if cancelled prior to 48hrs notice.
where are the sessions located?
please visit our ‘getting there’ page for instructions.
How skype/phone seminars work?
We currently run all of our online courses on skype.
You'll be in the class with the teacher, the assistants, and a group of friendly fellow students. The teacher will call you at the appointed time and all you need to do is be ready to take the call.
There will be teaching, demonstrations, question periods, group exercises, and paired exercises. You will also receive a seating chart with peoples friendly faces on it, this gives the class more of a sense of embodiment. We've been doing phone seminars for over 10 years – and they work amazingly well.
Studies taken around the world have shown that people who learn Focusing online are more likely to continue on to have regular Focusing partnership each week. For this reason we are building the number of skype courses we are offering. We hope you join us.